Support & questions
Ask anything about your POC or report an issue. Every request is logged and queued straight to our team’s action board — you’ll get a reply by email.
Open a request
🔒 Logged & queued to the Hermes action board · avg first reply within 2 business hours
Quick answers
When does my POC start?
Within 2 business days of your onboarding form being submitted. You’ll get a kickoff email with next steps.
How long until I see working software?
A working prototype is delivered within 10 business days, deployed to your domain, with 1 month of access & support included.
Is the $199 refundable?
The $199 is non-refundable once development commences. It’s credited toward your full build if you continue.
How do I add info after paying?
Open a request here any time, or revisit your onboarding link. Everything attaches to your project.
Can I talk to a human?
Yes — mark your request “Urgent”, or email info@evotech.au. We respond within 2 business hours.
Request received
Your request is logged and queued to our team. We’ll reply by email shortly.